Disruption in our Archie [Shared] cPanel Server Resolved
Priority - Critical

We are experiencing a disruption in our Archie [Shared] cPanel Server. Our technicians are already on site and investigating the issue. We’re sorry for the inconvenience.

Network Emergeny Maintenance Resolved
Priority - Critical

Network and racks:: VIN/DC: We will do a maintenance on our routers on VIN DC to improve our routing. Maintenance is planned for 9/Nov/22 10:00 PM to 12:00 AM ( +8 GMT). No impact expected, device will be isolated before the change.

GRM104: Datacenter - Migration Resolved
Priority - High

Dear Valued Customers,

 

As part of our continuous improvements to our service, we will be migrating our rack server GRM104 to a new data center with more capable hardware. The new data center servers will have up to 10Gbps network speeds, faster network port speeds, and newer solid state drives.

 

This migration is scheduled for October 12th, 2022 and will start at 10:20 AM PHT. The entire migration may take up to 24 hours, however it will be staggered so the maximum downtime experienced by a VPS and Dedicated Server at any time should be lower than 12 hours.

 

Your service will retain data and your IP will also remain the same, but we recommend taking a backup of any important files.

 

Please let us know if you have any questions regarding this migration via our ticketing system. If you prefer, we can migrate you sooner.

 

Thanks,

ALC Hosting Team

 

Server Maintenance - October 17, 2022 Resolved
Priority - Critical


Today we are going to move node dedicated and hybrid node 27 to the new Path DDoS protected network in Germany.